Privacy Policy

Last updated:

Introduction

Elbowsyouth respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our Spanish language courses and services.

Information We Collect

When you enroll in our Spanish courses or contact us, we may collect personal information such as your name, email address, phone number, and payment details. We also collect information about your course progress, learning preferences, and interactions with our platform.

We automatically collect technical information including your IP address, browser type, device information, and usage patterns when you access our Spanish learning platform.

How We Use Your Information

Elbowsyouth uses your personal information to provide Spanish course services, process enrollments, communicate with you about your learning progress, and improve our educational offerings. We may also use your information to send course updates and relevant educational content.

We analyze usage data to enhance the learning experience, develop new course materials, and personalize Spanish language instruction for our students.

Legal Bases for Handling Personal Information

Elbowsyouth handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect, use, and disclose personal information when it is reasonably necessary for our Spanish course services, when you provide consent, or when we are required or authorized to do so by law.

We rely on these legal bases to manage student accounts, process payments, operate and improve our Spanish learning platform, respond to enquiries, and meet our legal and regulatory obligations.

Sharing and Disclosure of Information

We may share your personal information with trusted service providers who support our operations, such as payment processors, learning platform providers, and analytics tools, solely for the purposes described in this Privacy Policy.

We may also disclose personal information when required by applicable law, in response to valid legal requests, or to protect the rights, property, or safety of Elbowsyouth, our students, or others.

Data Protection

Elbowsyouth implements appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. We use encryption, secure servers, and access controls to safeguard your data.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of marketing communications related to our Spanish courses. Contact us to exercise these rights.

International Transfers of Information

Our service providers and technical infrastructure may be located outside Australia. When personal information is transferred internationally, we take reasonable steps to ensure that it is protected with safeguards that are consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Data Retention

We keep personal information for as long as it is needed for the purposes described in this Privacy Policy, including to provide Spanish language courses, manage enrolments, resolve queries, and meet legal and accounting obligations.

When personal information is no longer required, we take reasonable steps to de-identify or securely destroy it in accordance with our data retention practices and applicable laws in Australia.

Children's Privacy

Our Spanish courses are primarily designed for adults and older students. If we become aware that we have collected personal information from a child without appropriate consent where it is required, we will take reasonable steps to remove that information.

Third-Party Services

We may use third-party services to operate and improve our Spanish learning platform, including conversion tracking and remarketing tools from Google Ads, Google Analytics, and the Google Maps API where relevant to our services.

These third parties may collect or receive certain information from your use of our site, and they operate under their own privacy policies. We encourage you to review the privacy information provided by these services to understand how they handle data.

Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, maintain secure sessions, and understand how students interact with our Spanish courses. For more detail about the types of cookies we use and how you can manage them, please read our Cookies Policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements in Australia, or improvements to our Spanish course services. The "Last updated" date at the top of this page shows when the most recent changes were made.

Contact Us

If you have questions about this Privacy Policy or our Spanish course services, please contact us at notify-us@elbowsyouth.world or ask@elbowsyouth.world.

We use cookies to enhance your experience. By continuing to use this site, you consent to our use of cookies. For more information, please review our Privacy Policy.